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Home Advice Reports Managing Group Behaviour
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Effective Groups

  • Informal relaxed atmosphere
  • Much relevant discussion with a high degree of participation
  • Group task or objective understood, and commitment to it obtained
  • Members listen to each other
  • Conflict is not avoided, but brought into the open and dealt with constructively
  • Most decisions are reached by general consensus with a minimum of formal voting
  • Ideas are expressed freely and openly
  • The groups examines its own progress and behaviour

Ineffective Groups

  • Bored or tense atmosphere
  • Discussion dominated by one or two people and often irrelevant
  • No clear common objective
  • Members tend not to listen to each other
  • Conflict is either avoided or is allowed to escalate into open warfare
  • Simple majorities are seen as sufficient basis for group decisions, which the minority have to accept
  • Personal feelings are kept hidden and criticism is embarrassing
  • The group avoids any discussion about its own behaviour