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Effective Groups
- Informal relaxed atmosphere
- Much relevant discussion with a high degree of participation
- Group task or objective understood, and commitment to it obtained
- Members listen to each other
- Conflict is not avoided, but brought into the open and dealt with constructively
- Most decisions are reached by general consensus with a minimum of formal voting
- Ideas are expressed freely and openly
- The groups examines its own progress and behaviour
Ineffective Groups
- Bored or tense atmosphere
- Discussion dominated by one or two people and often irrelevant
- No clear common objective
- Members tend not to listen to each other
- Conflict is either avoided or is allowed to escalate into open warfare
- Simple majorities are seen as sufficient basis for group decisions, which the minority have to accept
- Personal feelings are kept hidden and criticism is embarrassing
- The group avoids any discussion about its own behaviour
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