Tom Peters and Robert H Waterman identified the following attributes of an excellent business in their book - 'In Search of Excellence"

1. Bias towards action
2. Acutely aware of the needs of their customers
3. Promote Management autonomy and entrepreneurship
4. Pursue productivity by paying close attention to the needs of their staff
5. The existence of a company philosophy that is clear and based on important values
6. Focus on the business that they know best
7. Have a simple organisational structure with lean staff
8. Have a strong financial control system

Disclaimer: This is not advice. Items herein are general comments only and do not constitute or convey advice per se. The information contained in this article is for guidance only and should not be relied upon without obtaining professional advice having regard to your specific circumstances.
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